Handling of complaints

Complaints

You want to send us something back because it does not fit right or does not fulfill your expectations? No problems, but please consider the following issues:

  • Please do not send us not paid packages, due to the fact that those packages cost us round about 15 Euros. We can help you cheaper! Thanks a lot!
  • If you want to send us something back please contact us under retouren@alpinsport-basis.de or via phone under 004988217305880 .

Thanks a lot!

Your team of the Alpinsport-Basis