Handling of complaints


You want to send us something back because it does not fit right or does not fulfill your expectations? No problems, but please consider the following issues:

  • Please do not send us not paid packages, due to the fact that those packages cost us round about 15 Euros. We can help you cheaper! Thanks a lot!
  • If you want to send us something back please contact us under retouren@alpinsport-basis.de or via phone under 004988217305880 .

Thanks a lot!

Your team of the Alpinsport-Basis

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